Text Natively Within Your CRM

We worked directly with the world's greatest CRMs to create the world's greatest texting integration.

Salesforce Service Cloud

Our white-glove service quickly and easily brings texting directly to Salesforce Service Cloud and is lightning-ready. Teckst is entirely housed within your dashboard, so agents don’t have to tab back and forth between windows. Automations and triggers continue to work seamlessly, too. Easily initiate a text message, type up to 1600 characters, send emojis, photos, videos, PDFs and more.

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Salesforce Desk

Get texting on Desk today. Our seamless integration allows you and your team to send and receive texts for support issues, product questions, and more. Texts flow directly into your queue alongside emails and tweets. Plus, all the analytics you currently use can easily track texts, too.

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Oracle Service Cloud

Our texting solution is as native to Oracle as email and chat. From case studies and testimonials, to security review and procurement, we can help you through the entire launch with best-in-class service. We’ve been called “that kid on the group project who does all the work”, because we do the hard work while letting your team shine. You’ve read articles about the benefits of texting for customer service–let’s make it happen.

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SugarCRM

SugarCRM is a robust solution for highly customizable customer engagement and support. Our seamless integration allows teams to send and receive texts directly from within Sugar, similar to email exchanges. Send and receive emojis, images, videos, and more, making conversations shorter and more information rich. Our team of expert engineers can get you set up in no time.

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FreshDesk

Get texting within Freshdesk faster than you can say, “Go!” Text emojis, videos, photos, PDFs, and more directly from within your Freshdesk platform. We’ll even plug into the current analytics and CSAT tools you use to be sure that you can track everything in one simple spot.

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Zendesk

Enterprises that use Zendesk and want texting come to us for a seamless, customized installation based on their current team workflows. Multi-number, toll-free SMS/MMS, automations, emojis, helpful bots, attachments, and more make our seamless integration the highest quality texting solution for Zendesk customers. From security review to text-enabling current toll-free numbers, we walk you through the entire process from start to launch.

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Help Scout

The easy, streamlined experience with Help Scout continues with our seamless integration. Get up and texting quickly with our simple, out-of-the-box installation. Customized automations, bots, and more can also help create an incredible experience for your customers. Send emojis, photos, video and more directly from within the Help Scout dashboard.

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SAP

Our integration for SAP is enterprise-grade, customizable, and seamless. Flowing directly into your current workflow, your team and customers will be instantly wowed by the cool factor of texting while your bottom line will be wowed by a reduction in calls and costs. We can work with the most complex of systems and mix between various products from SAP to ensure a seamless texting experience for both enterprises and customers.

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