Customer Service Texting for On-Demand Services

60-Second Overview

Teckst seamlessly integrates with your current customer service software. Watch our video to see how easy texting with customers can be.

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Reduce Phone Calls by 50%

Teams in the on-demand services space found massive reductions and efficiencies by adding Teckst to their customer service channel mix.

Texts are delivered directly to your current software, so training is a breeze!

Up to 80% faster than phone calls.

Agents handle 6-12 text chats concurrently.

PLATFORM FEATURES

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Native Integration

Our platform integrates to the software stack you’re already using. On Salesforce? We’re good. Zendesk? We got you. Built your own? We’re good to go.

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Emojis

Surprisingly, more than 50% of the texting population uses at least one emoji per day. Use our service to send as many as your heart desires.

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Photos & Videos

Send and receive photos and videos to help make customer service faster and easier for you and your customers.

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Keep Your 1-800 Number

Our team will text-enable your current phone numbers. That means the same number can receive calls and texts.

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Multiple Numbers

If you’ve got multiple numbers, multiple countries, or multiple departments, that’s ok with Teckst. We’ll flow them all directly into the same place.

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Better Notifications

If you’re already using notifications, we’ll reply-enable those so any issues can go right to your customer service team.

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Autoresponders

Let customers know you’ll be with them in 5 minutes, or that the office is closed. Our autoresponders help your customers always be in the know.

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Landline Alerts

If an agent tries to text a landline, our helpful in-CRM alerts will notify them it’s not textable. #Thefutureisnow