Teckst uses the cases object and is fully customizable with Salesforce workflows.
Teckst is an Oracle Gold Partner. Agents can subscribe to the Teckst workflow to read and respond to messages in the queue.
The Teckst widget lives on the contact, making texting efficient for reps.
Text with Zendesk tickets or use our sidebar to allow each agent to chat with up to 12 customers concurrently.
Teckst imports messages right into the Help Scout Mailbox.
Respond to messages directly from your existing Freshdesk support queue.
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