There is no question that texting is the communication method of choice for most people, with 64% of consumers preferring texting to voice as a customer service channel. More and…
How Does Teckst Work?
Teckst is a platform that enables real time, human-to-human communication between brands and their customers. The application integrates seamlessly with your CRM, allowing agents to respond directly to SMS and chat messages within your current workflow.
Customer Service Applications: Order status, confirmations, support, surveys.
Marketing Applications: Acquisition, retention and upsell, loyalty.