We worked with product teams from the top CRMs to automatically add customer information such as name, order status, and more.
Our platform includes more than 20 features such as easy breakout for agents to text with up to 12 customers at a time.
Teckst natively integrates with systems like Zendesk for both incredible analytics and incredible easy training for agents.
Teckst is the only enterprise platform that text enables your current toll-free number(s) and enables agents to receive and send images and videos.
Mobile Customer Service Trends
Download our PDF guide to the ever-evolving global landscape of mobile messaging. From the rise of texting customer service to the intricacies of the Asian market, our guide includes everything you need to know today.
With Desk.com, Luxe’s small support team easily handles more than 200 cases each day. And, through Desk.com and integration with Teckst, the company decreased average first response time by 40%.Salesforce Case Studies
Working with Teckst has been like having that partner on your school project who does all the work. Tell them your ideas and they come to school with everything complete.Caroline KilHead of Customer Service, MEMEBOX
Teckst has been absolutely wonderful to work with. The on-boarding process was seamless and ALL our inquiries (and I mean ALL) were answered in a prompt, actionable, meaningful way. Well worth it.Derrick ShichVP of Customer Service, MyClean